DCB Logo
Desperado Cowboy Bullets, LLC


"The bullet with the 'ding' cast in!"

This is NOT loaded ammunition - only the bullet (the projectile).
Orders are shipping on time -  no back orders or delays!
ALL Products proudly made in the U.S.A.!
Selling quality soft cast bullets since January, 2003!
  
0 ITEM(S) IN YOUR BAG / TOTAL: $0
Home > Policies

Policies, Terms and Conditions:
If you are not satisfied with our product:
A. please call us toll-free at 1-866-4 Bullet(s) (that’s 1-866-428-5538)
B. e-mail us directly at sales@cowboybullets.com for assistance.
Please review the information below before contacting us.

If the product does not meet your expectations, we will do what’s right to fix it for you!

Defective Merchandise
Occasionally you will find a slightly defective bullet. It may have a ‘skip’ in the lube groove, a small ‘dimple’ on the bearing surface, or even, heaven forbid, a really gross deformity. If it makes you nervous, don’t shoot it (we do, that’s how we use up all our culls and mistakes). However, if one slips through us and you don’t like it, set it aside and see if you still don’t have enough left to finish your 500 round batch of bullets.

We are pretty sure you will. You see, we package at least 505 bullets per box just to cover this possibility. If you are still dissatisfied, call or write.

Poor Performance
Accuracy:
If the bullets you purchased are not performing to at least the accuracy you experienced with other products, please first be certain you have the correct weight and properly sized bullet to match your weapon. In our FAQ section at www.cowboybullets.com/faqs.html we elaborate on proper fit and how to ‘slug’ your bore (we also cover concerns about proper ‘tuning’ of your pistols). If our bullets are the correct size for your guns, and you are not satisfied please call or write. If they are incorrectly sized to fit your guns, please see the section on “Wrong Product Ordered” below.

Feeding and Operation:
If the bullets are properly sized to fit your bore but are a hard fit into your cylinder chambers, first check to see if the cylinders are correctly reamed for that size bullet (again, see the FAQ’s). Remember, the bullet must match the bore and the cylinder throat may have to be ‘tuned to accept them when properly loaded. If there is still a problem, call or write.

If the loaded ammunition with our bullets does not cycle through your rifle, first be certain your loading procedure and die settings are appropriate for that bullet and cartridge. Overall length is critical for consistent, flawless and speedy feeding, especially in Winchester 1873’s. If there is still a problem, call or write.

If you are requesting a refund because of any condition mentioned above, we will need to see evidence that you have selected the proper bullet for the weapons in which you are shooting these bullets. Your word as a “cowboy” will suffice. Just provide us with the slugged barrel dimensions of the gun(s) in question.

Loading Operations:
If during the loading operation our product causes damage to other components, brass etc., and you have followed the instructions included with each box of bullets, we will gladly replace any component that has obviously been damaged as a result of using our product. If there is a problem call or write.

If you experience any malfunctions we have not anticipated we would like to hear about them even if you are not requesting a refund or exchange. We do not provide refunds or exchanges for our product merely because it might be inconvenient or oilier than other products you may use.

If you are experiencing problems and wish a refund we will either:

A) …exchange a defective product at no cost. You will have to return the defective product and we will pay for the return shipping. Please note that if you have loaded and/or shot the entire lot of bullets prior to requesting a refund, we cannot accept the claim.

B) …give you a complete refund on the remaining product, including shipping costs. You will need to return the remaining defective product, and we will pay for the return shipping.
C)…replace or compensate you for damaged brass if you stop before crunching more than a few rounds. Any faulty reloading procedures will not be considered grounds for refunds.

Exchanges
If you ordered the wrong product and wish to return it, please call 1-866-4 Bullet(s), (that’s 1-866-482-5538) for a return approval. Orders returned without prior approval cannot be accepted for processing. You will be responsible for all shipping costs and a 15% restocking fee if you do not wish to exchange the merchandise and simply want a refund. Exchanges are not subject to the restocking fee if you have not used any of the product. Any price differences will be adjusted at the time of the exchange. When the returned product is received, we will send the replacement order.
 
Copyright and Trademark Notice
Credit Cards
Links
Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
Other Conditions
Out-of-Stock Products
Privacy
Shipping Policy
Taxes
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Desperado Cowboy Bullets, LLC, Copyright © 2013, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
^ Top

 
Credit Cards  by 
We accept the following credit cards: Visa, and MasterCard. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon placement of your order.
^ Top

 
Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
^ Top

 
Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by 
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
^ Top

 
Other Conditions  by 
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Desperado Cowboy Bullets, LLC signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
^ Top

 
Out-of-Stock Products  by 
We will ship your product as it becomes available. There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
^ Top

 
Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

^ Top

 
Shipping Policy  by 
Shipping Time -- Most orders will ship within two business days, provided the product ordered is in stock. Orders are typically processed on Monday, Wednesday and Friday mornings. Occasionally we are out of town at shooting events (imagine!) and we'll process your order as quickly as we can upon our return to the shop.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by USPS or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

^ Top

 
Taxes  by 
Desperado Cowboy Bullets, LLC shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Washington state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
^ Top

 
RSS FEED
 
1
SliX-Scraper
SliX-Scraper
$25.00
 more details
2. 45 cal, 200 grain 45 cal, 200 grain
$57.20
more details
3. SliX-Shot SliX-Shot
$36.00
more details
Primer Seater Wrench Primer Seater Wrench
$15.00
more details
Sizing Die Wrench (Dillon)
$15.00
Die Lock Ring Wrench Dillon
$25.00
PLEASE NOTE: When ordering "As Cast" there may be a 1-2 week delay in processing because we don't always have these immediately on hand. We will ship just as soon as possible on these orders.